Oct 14

Attendees Became Arcadia Certified Professionals at Training Day

Attendees were part of the inaugural cohort of Arcadia Certified Professionals, earning this exciting distinction for the first time at Aggregate.

A Sure Bet for Healthcare Pros

We introduced the Arcadia Certified Professional Program — a dynamic certification suite built for healthcare professionals who wanted to deepen their expertise (and bragging rights!) in data-driven healthcare operations, value-based care, and our cutting-edge technology. Whether business leaders or data analysts, participants completed courses tailored to help them drive results using Arcadia’s solutions and prepare for the future of healthcare. The agenda featured three themed tracks, each designed with attendees in mind. Participants selected sessions aligned with their goals, earned six credits, and achieved certification. It was an exciting opportunity to get ahead, stand out, and earn new credentials — simply by registering for Aggregate and opting into the pre-conference training.

Navigate between the themes below to explore what the options were.

Tuesday, Oct. 14

Theme: Drivers of Success

Each session = 1 credit

7:30 AM - 8:30 AM

Breakfast for Training Day
8:30 am - 9:30 am

Contracting with Confidence: Powering Smarter Agreements

This session will walk through practical ways to explore performance benchmarks and payment levers to better understand and support your value-based contracts. Attendees will learn how to navigate data to inform contracting discussions and identify where existing terms may need refinement.

Brett Kleber
Solution Engineer

Arcadia

Carl Vidrine
Sr. Manager, Customer Success

Arcadia

Mike Badome
Lead Actuary

Arcadia
9:30 am - 10:30 am

Strengthening Network Strategy Through Data

Learn how to use performance data to evaluate your current network and spot opportunities to guide referrals or adjust alignment. This training focuses on practical methods to assess network effectiveness and support provider engagement.

Brandon Payne
Solution Engineer

Arcadia

Mike Badome
Lead Actuary

Arcadia
10:30 AM - 11:00 AM

Break
11:00 am - 12:00 pm

Supporting Risk Adjustment with Insightful Data

In this session, you’ll explore tools that help surface documentation and coding gaps and highlight trends in risk score performance. We’ll focus on how to support accurate risk capture and identify areas where additional provider attention may be needed.

Brett Kleber
Solution Engineer

Arcadia

Chris Freyder
Vice President, Analytics

Arcadia
12:00 PM - 1:00 PM

Lunch
1:00 pm - 2:00 pm

Clinician Impact: Driving Performance and Quality Outcomes

This session introduces ways to assess provider performance across key metrics and uncover patterns in variation. You’ll learn how to access insights that can help guide conversations with clinicians and target improvement efforts.

Brian Walker
Solution Engineer

Arcadia

Rachel Kleiman
Senior Advisor, Payer and Health Systems

Arcadia
2:00 pm - 2:55 pm

Right Care, Right Setting: Utilization Insights in Action

We’ll explore how to find actionable signals in your utilization data — from avoidable ED visits to high-cost inpatient patterns. This training highlights where to look and what to consider when developing utilization-focused initiatives.

Duncan Stephens
Solution Engineer

Arcadia

Joe Mercado
Senior Director, Partner Development

Arcadia
2:55 PM - 3:05 PM

Break
3:05 pm - 4:00 pm

Whole Person, Whole Platform: Meeting the Full Spectrum of Patient Needs

In this session, we’ll cover how to access and interpret data related to social determinants, equity, and care management. The focus will be on identifying areas where additional support or coordination may improve outcomes.

Duncan Stephens
Solution Engineer

Arcadia

Kate Palladino
Director, Product Management

Arcadia

Tuesday, Oct. 14

Theme: Platform Evolution

Each session = 1 credit

7:30 AM - 8:30 AM

Breakfast for Training Day
8:30 am - 9:30 am

Care Management Reimagined: New Tools for Coordinated, Patient-Centered Care

Dive into the new Care Management app and understand how recent features simplify enrollment, document care plans, manage tasks, and outreach to patients. The session will walk through a full care management journey and demonstrate how teams can operate more efficiently and with better visibility into outcomes.

Kate Palladino
Director, Product Management

Arcadia

Brooke Brilhart
Product Manager

Arcadia
9:30 am - 10:30 am

Retrospective Risk + RADV (Risk Adjustment Data Validation) Protection

Learn how new features and products enable targeted chart capture + review workflows, supercharging retrospective risk capture efforts.

Logan Masta
Director, Special Projects

Arcadia
10:30 AM - 11:00 AM

Break
11:00 am - 12:00 pm

Closing the Loop: Simplifying Quality Workflows Across Teams

Learn how the updated quality workflows reduce complexity, increase transparency, and support collaboration across roles. This session will include hands-on examples for reviewing gaps, submitting supplemental data, and using patient context to drive timely follow-up.

Kate Palladino
Director, Product Management

Arcadia

Sophie Wood
Product Manager

Arcadia
12:00 PM - 1:00 PM

Lunch
1:00 pm - 2:00 pm

Raising the Bar: Arcadia’s Next-Gen Data Quality Monitoring

Get to know Arcadia’s AI-powered data quality monitoring tool — now available to your organization. In this session, you'll learn how to explore the suite’s capabilities, identify common data issues across hundreds of tables, and proactively monitor the health of your data. Designed to improve response times and reduce surprises, this tool gives your team early visibility into potential issues.

Roxanne Bertucci
Manager, Data Quality

Arcadia

Rory Allan
Senior Director, Data Health

Arcadia
2:00 pm - 2:55 pm

Episodes Reimagined: Industry-Aligned, Benchmark-Ready

Discover how Arcadia is upgrading episode analytics with best-in-class definitions from CareJourney. This session introduces the next generation of episodes: refined logic, national benchmarks, and a streamlined model that delivers greater clinical accuracy and alignment. Learn how this update enhances current dashboards and sets the stage for expanded analytics.

Rachel Kleiman
Senior Advisor, Payer and Health Systems

Arcadia

Keely Mulcahy
Senior Director of Provider Intelligence

Arcadia
2:55 PM - 3:05 PM

Break
3:05 pm - 4:00 pm

What’s New in Arcadia’s Data Architecture and Flow

This session offers a look under the hood at how Arcadia’s data architecture continues to evolve. Learn about recent improvements to how data is structured, processed, and delivered.

Rory Allan
Senior Director, Data Health

Arcadia

Joe Graffy
Director of Enterprise Partnerships

Arcadia

Tuesday, Oct. 14

Theme: Hands-on Learning

Each session = 3 credits

7:30 AM - 8:30 AM

Breakfast for Training Day
8:30 am - 12:00 pm

Build Your Own Optimization Program: A Practical Playbook for Clinical Impact

This hands-on training equips participants with a proven framework to design and launch clinical optimization programs that align with their organization’s goals. Using real examples, you’ll walk through how to assess current-state performance, identify opportunities, and turn strategy into action using Arcadia’s platform. By the end, you’ll be ready to apply the Optimization Playbook to stand up your own initiative — from reducing ED utilization to strengthening care coordination and beyond.

Candace Perry
Senior Manager, Training and Enablement

Arcadia
10:30 AM - 11:00 AM

Break
8:30 am - 12:00 pm

Build Your Own Optimization Program: A Practical Playbook for Clinical Impact

This hands-on training equips participants with a proven framework to design and launch clinical optimization programs that align with their organization’s goals. Using real examples, you’ll walk through how to assess current-state performance, identify opportunities, and turn strategy into action using Arcadia’s platform. By the end, you’ll be ready to apply the Optimization Playbook to stand up your own initiative — from reducing ED utilization to strengthening care coordination and beyond.

Candace Perry
Senior Manager, Training and Enablement

Arcadia
12:00 PM - 1:00 PM

Lunch
1:00 pm - 4:00 pm

Vista for Analysts: Accelerating Time to Value With Vista Authoring and Vista Push

Designed for users ready to go beyond dashboard consumption, this advanced training explores the full capabilities of Vista for Analysts. You’ll learn to build and edit dashboards, author and distribute scorecards, create custom datasets, and securely share insights across your organization. With hands-on instruction in Vista Push, Authoring, and Row-Level Security (RLS), plus peer examples from Jon O'Neil (WakeMed Key Community Care) and Nicholas Strange (MVP Health Care) and best practices in dashboard strategy, participants will leave equipped to lead new analytic initiatives and extend the value of Vista across clinical, financial, and operational use cases.

Maddie Rouhana
Lead Analyst

Arcadia

Chris Madar
Team Lead - Customer Insights

Arcadia

Jon O’Neil
Director of Analytics

WakeMed Key Community Care

Nicholas Strange
Senior Arcadia Analyst

MVP Health Care
2:55 PM - 3:05 PM

Break
1:00 pm - 4:00 pm

Vista for Analysts: Accelerating Time to Value With Vista Authoring and Vista Push

Designed for users ready to go beyond dashboard consumption, this advanced training explores the full capabilities of Vista for Analysts. You’ll learn to build and edit dashboards, author and distribute scorecards, create custom datasets, and securely share insights across your organization. With hands-on instruction in Vista Push, Authoring, and Row-Level Security (RLS), plus peer examples from Jon O'Neil (WakeMed Key Community Care) and Nicholas Strange (MVP Health Care) and best practices in dashboard strategy, participants will leave equipped to lead new analytic initiatives and extend the value of Vista across clinical, financial, and operational use cases.

Maddie Rouhana
Lead Analyst

Arcadia

Chris Madar
Team Lead - Customer Insights

Arcadia

Jon O’Neil
Director of Analytics

WakeMed Key Community Care

Nicholas Strange
Senior Arcadia Analyst

MVP Health Care